About Us

Robinson Buckley was founded in 1977, to provide a first class broking, insurance advisory and handling service, initially to the commercial sector. We have a strong service ethic and this has remained our focus since day one. It is our commitment to all clients that this will not be compromised.

In November 2016 Robinson Buckley was acquired by the well-established and like-minded local Insurance Broker, Headley Insurance Services Ltd with offices in Alton, Bournemouth and Godalming. Following the acquisition, the Directors of Robinson Buckley became Directors of Headley Group Limited and our staff remain in Godalming with the name Robinson Buckley continuing as a trading name of Headley Group Limited.

We now also provide our services to the high net worth residential sector, placing and managing insurance for high value houses and contents, including specialist cover for fine arts, antiques and collections.

Simplicity is our aim, providing you with insurance that you can understand and rely on plus peace of mind, safe in the knowledge that your home and business is properly protected.

Mission Statement

Treating customers fairly is implicit in Robinson Buckley and is core to our culture and the way that our staff behave and do business.

We will provide our services based on a clear understanding of the needs of customers. We will monitor market changes and respond accordingly to ensure the continued appropriateness of our services.

We will provide information to customers about the benefits and costs associated with our services to help them understand what they can reasonably expect.

We will provide appropriate information in a way that is clear, fair and not misleading.

We will pay due regard to our customers needs, in a timely way.

We will honour the promises made to our customers.

Our service to you…

In addition to offering the right insurance at competitive premiums, we attach considerable importance to providing our clients with a personal service. When you place your business with us you will be confident in the knowledge that your portfolio will be managed by one of our senior brokers. When it comes to dealing with any claims we take an active and fully supportive role, ensuring these are settled promptly and fairly.

Robinson Buckley is a trading name of Headley Group Limited.
Registered in England, Company No. 4851495, Registered Office: William Curtis House, Lenten Street, Alton, Hampshire, GU34 1HG
Authorised and Regulated by the Financial Conduct Authority under number 306701,
which can be checked on the FCA’s website or by contacting the FCA on Tel: 0800 111 6768
2018 Robinson Buckley.    Site by Buzz Digital